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About Lance Knight

Lance Knight
Chief Operating Officer
ConnectALL
5 articles

Lance Knight is COO of ConnectALL, a software value stream management company. His responsibilities include sales, sales operations, customer success, and technical support. Previously, he held SVP/VP roles at LeadingAgile, Tasktop Technologies, and Accept Software, specializing in field operations, sales development, and customer success. Lance started his IT career with a large aerospace manufacturer, where he learned about lean manufacturing and systems thinking. He’s a published author of books and white papers on leadership, software development, and software sales.

  • Recent
  • Popular
The often overlooked goal-question-metric approach results in better software, faster. Here's why you should be using it.
Lance Knight
May 26, 2021
Why you should be using GQM to measure software quality and value
A better mousetrap for defect resolution
With objectives and key results in play, software shifts from being a supporting player to becoming a driver of success. Here's how to make it happen.
Lance Knight
Nov 12, 2020
How to monitor business goals with value stream management
Map your software journey

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control your value stream pipeline
If you don't feel your company is ready for full-fledged governance, that usually means you need it even more.
Lance Knight
Oct 16, 2020
Why value stream management success hinges on flow, governance
Stay in control
In the rush to adopt lean and DevOps methods, many orgs didn't address the problems that prevent success. Here's how to get back to basics.
Lance Knight
Dec 4, 2019
How to stop failing at DevOps
Get back to basics
Value stream mapping implementations often lack three critical components of quality that drive value. Here's what you need to address.
Lance Knight
Mar 8, 2019
What's wrong with your value stream mapping 
4 DevOps roads to avoid
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