This year's World Quality Report shows end-user satisfaction is now at the top of testing-strategy goals.
Follow these ITSM luminaries and join the conversation with colleagues in their active social media feeds.
Audit the apps on your BYOD Macs. And never assume a “curated” App Store will protect you from malware.
Successful test automation requires far more than coding. You need a solid team that embodies innovation, discipline, and sustainability.
Here are key strategies to minimize hand-offs in agile. With fewer changes of hands, you'll get the product out the door faster.
For businesses to compete in ever-changing environments, IT needs to foster innovation and knowledge sharing. Situational awareness is key.
Here are seven steps to getting ChatOps going to improve your DevOps and IT Ops efforts.
Here are perspectives and practices you need to adopt to bring DevOps to the entire enterprise.
It's no longer true that QA and application security are totally separate functions. Here's how to get QA more involved.
Transform your IT users' experience by combining knowledge and troubleshooting steps in a way that helps them self-resolve many common problems.

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