It's up to IT leadership to create a generative culture—a requirement in today's digital world. Here's how to go about it.
Instrument your application with metrics, logs, and structured, context-rich events—your lifelines when the unpredictable happens.
Taking your automation to the next level is a matter of following these key steps.
Half of all RPA projects fail to deliver the promised return on investment. Here's why, and how you can avoid a similar fate.
Coming soon: smarter service management tools, expanded automation, more advanced analytics, and expanded self-service capabilities for ITSM.
The potential is to build operations around an all-knowing and all-seeing platform that can ultimately automate many humans out of the equation.
Here are the advantages of a product-centric working model, where one team handles development, maintenance, and other aspects of software delivery.
The UK retailer's new cloud platform, a microservices architecture, increased automation—and a new mindset for developers—delivered agility.
Several DevOps Institute ambassadors and SRE subject-matter experts weigh in, and their thoughts may surprise you. (Hint: It's not about technology.)
Many IT Ops professionals make the jump into site reliability engineering, and they're well suited to do so. Here's what you need to know.

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