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Interested in workflow automation to make your business processes more efficient? Start with a plan. Here's how.
Here's how progressive companies are putting ITSM at the center of their digital transformations. (Spoiler: Think AI, analytics, automation.)
Crowdsourced workforces are here. But making it possible requires sophisticated tech, which opens doors for dev and ops.
Developers should be thanking their operations teams, not fighting with them. Here's why.
By adopting a service mindset and applying that mindset to serving your consumers, your teams can learn to coordinate their efforts and collaborate.
Google is transferring control of Kubernetes to the Cloud Native Computing Foundation—and that's a good thing. Here's why.
Augmented intelligence is how AI will enter center stage for IT service management. Here's how it can put fires out before they start.
Here's why OpenStack is an excellent way to manage applications within a hybrid cloud infrastructure.
Network automation depends on the right culture, as well as the right tools. Here's why, and how to get it right.
The cost of an enterprise data center is skyrocketing, demanding flexibility. Here's how composable infrastructures can help.