Cloud computing is fast becoming an enterprise imperative. Here are the key hidden costs and surprises to be aware of.
When deciding on skills needed to monitor containers, remember that clearing hurdles has more to do with approach than abilities.
Big data expert Walt Maguire shares with engineers a few big ideas he's picked up over the years about the new world of big data.
Sixty years after its debut, COBOL still powers some of the world’s largest companies. Here's why.
Organizations will have to rethink strategies, revamp processes, and adopt new roles. Here's what to think about as you get started.
Here's how progressive companies are putting ITSM at the center of their digital transformations. (Spoiler: Think AI, analytics, automation.)
Crowdsourced workforces are here. But making it possible requires sophisticated tech, which opens doors for dev and ops.
Developers should be thanking their operations teams, not fighting with them. Here's why.
Here's an essential guide to the best organizations, events, trainings, and certifications for DR practitioners.
By adopting a service mindset and applying that mindset to serving your consumers, your teams can learn to coordinate their efforts and collaborate.