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IT Ops must understand and address these key trends when modernizing legacy apps before it can build a digital transformation.
Taking your automation to the next level is a matter of following these key steps.
The future support technician will be an engineer who monitors, coordinates, and directs AI bots. Look to the auto industry as a model.
Systematic learning is the change engine for DevOps transformations that keeps you going even when you encounter setbacks.
Here's what you need to know to take advantage of this new hybrid-cloud mainframe method.
Adopting an IT framework can help your organization take a holistic approach to governance. Here's how to make it work in today's environments.
From containers to serverless, IT Ops is rapidly adapting to changing trends and applying them to legacy operations.
Here's how to apply ITSM principles to all areas of your business, and how to get leaders on board. (Spoiler: It has to do with money.)
By following a 3-step Lean Six Sigma approach, we set goals and created a culture of continuous improvement. And it works for small organizations too.
451 Research's 2016 Trends in Development, DevOps & IT Ops predicts 5 developments that will shape the landscape. Here’s what to expect in 2016.