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Do business outcomes get lost in your IT project management priorities? IT Ops specialist Jesse White shares key tips.
The IoT wave brings asset management, security, policy, and supplier management challenges for IT. Job 1: Get out front with your service management.
NoOps is nothing more than a bad idea. Here are 7 good reasons why your IT operations team should resist the calls.
Both ITIL and site reliability engineering have much to offer DevOps implementers. Here's what every service management pro needs to know.
Containers can help drive zero downtime goals in continuous operations, but having the right skills, tools, and processes is key. Here's what you...
Here are five lessons from analysis of salaries for four occupations, and other analyses of tech salaries and the cost of living around the US.
When deciding on skills needed to monitor containers, remember that clearing hurdles has more to do with approach than abilities.
Here are five types of robotic process automation failures—particularly as projects scale—and how to avoid them.
Here's how progressive companies are putting ITSM at the center of their digital transformations. (Spoiler: Think AI, analytics, automation.)
Crowdsourced workforces are here. But making it possible requires sophisticated tech, which opens doors for dev and ops.

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