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5 min read - Comcast Cable's performance issues, which knocked millions of customers offline, show how capacity planning and IT Ops would have helped.
The largest provider of video, high-speed Internet, and voice services to US-based residential and small to medium size businesses experienced a wide-spread outage affecting millions of its customers in June 2015.
9 min read - Learn about the six components of a hybrid cloud performance monitoring architecture, according to current best practices. These come from CloudOps...
5 min read - We live in an era of big data, and with big data comes big ideas—big ideas that help you succeed, that make people's lives better, that literally change the world....
6 min read - There are gaps with containers in streamlining test and monitoring instructions between dev and ops. Here's how to optimize containers for a more...
5 min read - Want to deliver improvements faster? Transform your team into a cross-functional product group.
8 min read - These technology trends are driving growth and shaping usage patterns for application performance management in enterprises. 
6 min read - A new Forrester Research report finds IT service management is a must-have for high-performing organizations.
Photo by Erik Mclean on Unsplash
6 min read - Here's is a cadre of top performers from whom you can learn how to improve your IT operations. Steal these ideas.
5 min read - Half of all RPA projects fail to deliver the promised return on investment. Here's why, and how you can avoid a similar fate.
5 min read - It's more important than ever to be able to quantify IT's results in language that business execs understand. Here's what you need to know.