Report

Accelerate Application Success With Operational Efficiency

The ability to deliver high-quality applications quickly is a key differentiator for firms in the age of the customer. Infrastructure and operations (I&O) organizations have been charged with helping developers accelerate application development. I&O teams can do this by eliminating sources of latency in the application delivery pipeline through DevOps practices that emphasize automation and collaboration solutions.

In September of last year, HPE commissioned Forrester Consulting to evaluate I&O teams’ application delivery life- cycle challenges and DevOps practices maturity. Then to further explore this trend, Forrester developed a hypothesis that tested the assertion that I&O organizations face unique application life-cycle challenges that slow delivery, and that holistic DevOps practices are needed to solve these challenges.

To test this hypothesis, Forrester conducted in-depth online surveys with 216 IT decision-makers at organizations that deliver applications at least once a quarter. Forrester found that the majority of these companies with a mandate to deliver software quickly leverage DevOps practices in their infrastructure and operations group to overcome people, process, and technology problems in the I&O app delivery pipeline, but with varying levels of maturity.

Forrester’s study yielded four key findings:

  • Faster app delivery is becoming an executive priority. Almost half of survey respondents stated their company’s DevOps initiatives are being driven by a company executive. Organizations with executives taking responsibility for success are more likely to have more mature DevOps practices.
  • Manual I&O processes slow release speeds and jeopardize quality. Manual review processes in test, release, and production phases can not only createlatency, they can also lead to buggy releases that negatively impact customer experience. Twenty-eight percent of organizations said that customers are very frequently the ones finding problems in the production environment.
  • Collaboration between Dev and Ops is a challenge that organizations must overcome. Ops and Dev work together to support applications post-deployment at 58% of surveyed organizations. However, only 38% of teams collaborate through daily stand-up meetings, and only 22% use collaboration technologies.
  •  Performance testing and production environment monitoring can improve delivery effectiveness. Performance testing is the No. 1 area with the most potential for effectiveness improvement in DevOps, with production monitoring close behind. Automating these processes and increasing visibility are key to accelerating app delivery and, ultimately, improving the customer experience.

Download "Accelerate Application Success With Operational Efficiency" to discover how to get your teams delivering on the promise of DevOps.

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The ability to deliver high-quality applications quickly is a key differentiator for firms in the age of the customer. Infrastructure and operations (I&O) organizations have been charged with helping developers accelerate application development. I&O teams can do this by eliminating sources of latency in the application delivery pipeline through DevOps practices that emphasize automation and collaboration solutions.

In September of last year, HPE commissioned Forrester Consulting to evaluate I&O teams’ application delivery life- cycle challenges and DevOps practices maturity. Then to further explore this trend, Forrester developed a hypothesis that tested the assertion that I&O organizations face unique application life-cycle challenges that slow delivery, and that holistic DevOps practices are needed to solve these challenges.

To test this hypothesis, Forrester conducted in-depth online surveys with 216 IT decision-makers at organizations that deliver applications at least once a quarter. Forrester found that the majority of these companies with a mandate to deliver software quickly leverage DevOps practices in their infrastructure and operations group to overcome people, process, and technology problems in the I&O app delivery pipeline, but with varying levels of maturity.

Forrester’s study yielded four key findings:

  • Faster app delivery is becoming an executive priority. Almost half of survey respondents stated their company’s DevOps initiatives are being driven by a company executive. Organizations with executives taking responsibility for success are more likely to have more mature DevOps practices.
  • Manual I&O processes slow release speeds and jeopardize quality. Manual review processes in test, release, and production phases can not only createlatency, they can also lead to buggy releases that negatively impact customer experience. Twenty-eight percent of organizations said that customers are very frequently the ones finding problems in the production environment.
  • Collaboration between Dev and Ops is a challenge that organizations must overcome. Ops and Dev work together to support applications post-deployment at 58% of surveyed organizations. However, only 38% of teams collaborate through daily stand-up meetings, and only 22% use collaboration technologies.
  •  Performance testing and production environment monitoring can improve delivery effectiveness. Performance testing is the No. 1 area with the most potential for effectiveness improvement in DevOps, with production monitoring close behind. Automating these processes and increasing visibility are key to accelerating app delivery and, ultimately, improving the customer experience.

Download "Accelerate Application Success With Operational Efficiency" to discover how to get your teams delivering on the promise of DevOps.