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About Torrey Jones

Torrey Jones
Principal Consultant
GreenLight Group
3 articles

Torrey Jones has spent the last 17 years working inside of large scale enterprise IT organizations that manage thousands of servers. His responsibilities have spanned monitoring and managing physical and virtual systems, technical architecture for new systems, as well as leadership roles that require responding to critical operational outages at all hours of the day.  For the past five years he has served as a consultant, working to help GreenLight Group's client organizations evolve in IT maturity.

  • Recent
  • Popular
Taking your automation to the next level is a matter of following these key steps.
Torrey Jones
May 27, 2021
How to tackle advanced IT automation projects: A 3-step plan
Show them the ROI sooner
If your ESM isn't working out, it's easy to blame the vendor. But more likely,  your catalog hasn't been deployed correctly. Here are five key tips.
Torrey Jones
Dec 1, 2020
Don't blame the tech: Why UX matters in your ESM catalog
Are you doing it the wrong way?

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Here's why you need to make prescriptive and predictive analytics part of your AIOps efforts.
Torrey Jones
Jul 30, 2020
Get started with AIOps: A real-world example
Combine analytics and conquer
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