In his 30 years in IT, Simon has worked in both the retail and insurance industries in roles ranging from on-call programmer to strategy and architecture manager to IT operations manager. After leading the implementation of ITIL across the John Lewis Partnership in 2010, Simon now leads the next cultural evolution: applying a DevOps philosophy as the IT team migrates johnlewis.com from a monolithic ecommerce package to a microservices architecture built on the Google Cloud Platform.