Quality workmanship signage
Traditional testing centers are giving way to more flexible models. Here's how to transform yours.
Michael W. Cooper
Nov 29, 2016
8 ways to transform your testing center of excellence
Lessons learned
Number 7 on rusty wall
Even QA testers with great technical skills won't advance without these 7 soft skills. Michael Cooper explains why.
Michael W. Cooper
Oct 31, 2016
The 7 soft skills every QA tester needs
Career builders
Improve software quality by increasing your QA team's diversity
Great software testing comes from a QA team with diverse backgrounds in culture, age, gender, race, and nationality. Read why you should hire and...
Michael W. Cooper
Sep 14, 2016
One proven way to boost software quality: Increase your QA team's diversity
Chasing rainbows
When the power goes out, your systems need to come back quickly after it resumes. So what happens when they don't? Follow these four steps to...
Michael W. Cooper
Aug 18, 2016
Outages happen: 4 ways to prevail over your next big system failure
Wing and a prayer
When QA testing demands specific domain expertise, resist the urge to hire specialists. Train your testing generalists and use domain specialists...
Michael W. Cooper
Apr 26, 2016
Need specialized QA testing? Hire a generalist
The broader the better
Is your e-commerce website prepared for the peak loads that accompany any of those major, it-could-never-happen-to-us business events?
Michael W. Cooper
Apr 18, 2016
Failing at scale: What I learned from 3 colossal software QA disasters
Crash and burn
A well-executed, agile testing center of excellence drives continuous improvement and increases QA team effectiveness. Here are 10 ways to build a...
Michael W. Cooper
Mar 2, 2016
10 proven tips for building a testing center of excellence
Strong foundations
Imagine that you have been tapped to be the testing tsar for a multi-million dollar business-critical IT project requiring thousands of hours of...
Michael W. Cooper
Jan 11, 2016
Tackling mega-testing projects: Think collaboration, communication
Tame the monster
Outsourcing app testing? Avoid expensive missteps with this 10-point checklist.
Michael W. Cooper
Dec 16, 2015
10 things you need to know before outsourcing testing
Checklist manifesto
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